Privacy Policy

Last updated: September 30, 2026

Alee is an online store offering clothing, electronic devices, and watches through its website, https://alee-iq.com, and mobile application. This policy explains how we collect, use, share, and retain personal information when you use our services.

1. Information We Collect

We collect information you provide when registering, placing an order, or contacting support, including:

- Your phone number and account information.

- Your recipient name, delivery address, and delivery location.

- Order details, including purchased products, quantities, and delivery instructions.

- Information you provide in support requests.

When you permit access to your device’s location, we use the location you provide to help identify your delivery destination. You can manage location permission through your device settings.

2. How We Use Information

We use personal information to:

- Register and manage your account.

- Process orders and arrange deliveries.

- Contact you about orders, delivery arrangements, and support requests.

- Maintain order records and resolve delivery or payment issues.

- Protect our services against misuse and unauthorized activity.

3. Registration and Payments

Account registration uses your phone number.

Alee currently accepts cash on delivery only. We do not request or collect payment-card details to process purchases through this payment method.

4. Information Sharing

We share the information needed to fulfill your order with delivery personnel or delivery service providers. This may include your recipient name, phone number, delivery address, location, and relevant order details.

Service providers supporting the operation of our application and website may process information as needed to provide their services.

We may also disclose information when required by applicable law or when necessary to protect the rights and security of our users and services.

5. Data Storage and Security

Account and order information is stored in the systems used to operate Alee. Access should be restricted to authorized personnel and service providers who need it for the purposes described in this policy.

We use reasonable technical and organizational safeguards to protect personal information. No electronic storage or transmission method can guarantee absolute security.

6. Retention and Account Deletion

We retain personal information for as long as needed to operate your account, fulfill orders, resolve disputes, and meet applicable recordkeeping obligations.

You can delete your account using the account deletion feature in the application. Account deletion does not necessarily remove records that must be retained for outstanding orders, disputes, fraud prevention, or applicable legal obligations. Any retained information is limited to those purposes.

For questions about deletion or retained records, contact support@alee-iq.com.

7. Your Choices

You can manage location permissions in your device settings and delete your account within the application.

You may contact support@alee-iq.com to request access to or correction of your personal information, or assistance with deletion. We may need to verify your identity before completing a request.

8. Changes to This Policy

We may update this policy when our services or data practices change. The updated version will be published on this page with a revised “Last updated” date.

9. Contact Us

For privacy questions or requests:

Alee

Website: https://alee-iq.com

Email: support@alee-iq.com